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Coschool · Enterprise Admin

Admin Revamp — Scalable Operations

End-to-end redesign of the institutional administration portal — reducing student onboarding effort by ~90% and scaling operations across 40+ schools.

Enterprise SaaS Workflow Automation Bulk Operations EdTech
As SchoolAI expanded across institutions, the administrative workload required to onboard and manage schools grew significantly. I led the end-to-end redesign of the School Admin Portal to simplify administrative workflows, centralize operational tasks, and eliminate onboarding bottlenecks.
Role Lead UX Designer
Timeline 3 Months
Users School Administrators
Scale 40+ Schools, 45K+ Students
~90% Onboarding Effort Reduced
40+ Schools Scaled
600+ Teachers Managed
45K+ Students Supported
01

The Challenge: Operational Bottlenecks

The legacy admin portal worked well for small pilot programs but struggled under enterprise scale. Institutional admins encountered severe friction across core operations:

Onboarding Bottleneck

School onboarding required extensive internal engineering and support involvement to configure roster structures.

Scattered Workflows

Class configurations, teacher mappings, and student profiles were siloed in disconnected pages.

Manual Student Setup

Admins had to manually input or individually reconcile thousands of student profiles and parent contact records.

Complex Subscriptions

A confusing credit system led to billing confusion and constant administrator inquiries.

02

The Solution: Automated Bulk Operations

The Biggest Win: Intelligent CSV Ingestion

We engineered a fault-tolerant CSV bulk upload wizard that automates 4 critical operations in a single step: (1) Creates student profiles, (2) Assigns classes and sections, (3) Creates parent accounts, and (4) Establishes family linkages with automated verification.

Flexible Academic Hierarchy

Admins can configure custom class names, sectional divisions, and multi-teacher subject mappings without restrictions.

Unified License Management

Replaced complex credit tracking with predictable tier-based subscription packages assigned at class or grade level.

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